Privacy Policy – phl63 Casino

1. Introduction

1.1 phl63 Casino is committed to protecting the privacy and security of your personal information. We understand that when you share your data with us, you are placing trust in phl63, and we take that responsibility seriously.

1.2 This Policy applies to all personal information collected by phl63 through the Platform, including information collected during account registration, deposits, withdrawals, gameplay, customer support interactions, and any other use of the phl63 services.

1.3 This Policy should be read together with the phl63 Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

1.4 phl63 acts as the Personal Information Controller (PIC) in respect of your personal data, as defined under the Data Privacy Act of 2012.

2. Personal Data We Collect

2.1 Registration Data. When you create a phl63 account, we collect your full name, date of birth, email address, mobile number, residential address, and username. This information is required to verify your identity and comply with our legal obligations.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering regulations and to process withdrawals, phl63 may collect copies of government-issued identification documents (such as a Philippine passport, driver's license, or SSS/GSIS ID), proof of address, and selfie photographs for identity verification purposes.

2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the Platform. We do not store full payment credentials; payment processing is handled by secure third-party payment processors.

2.4 Gaming Activity Data. We collect records of your gameplay, including games played, bets placed, wins and losses, session duration, and bonus usage. This data is used to operate the Platform, resolve disputes, and comply with regulatory requirements.

2.5 Technical Data. We automatically collect certain technical information when you access the Platform, including your IP address, device type, operating system, browser type, and session data. This information is used for security, fraud prevention, and platform optimization.

2.6 Communications Data. We retain records of your communications with phl63 customer support, including live chat transcripts and any correspondence submitted through the Platform.

2.7 Responsible Gaming Data. If you use phl63's responsible gaming tools (such as deposit limits, self-exclusion, or cooling-off periods), we collect and retain records of these settings to enforce your preferences and comply with our responsible gaming obligations.

3. How We Collect Your Data

phl63 collects personal data through the following means:

• Directly from you – when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or use any feature of the Platform;
• Automatically – through cookies, web beacons, log files, and similar tracking technologies when you access the Platform;
• From third parties – including identity verification service providers, payment processors, and fraud prevention services, where necessary to verify your identity or process transactions;
• From public sources – including publicly available databases used for identity verification and anti-money laundering screening.

4. How We Use Your Personal Data

phl63 uses your personal data for the following purposes:

• To create and manage your phl63 account and verify your identity;
• To process deposits, withdrawals, and other financial transactions;
• To provide, operate, and improve the phl63 Platform and its features;
• To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements;
• To detect, investigate, and prevent fraud, cheating, and other prohibited activities;
• To enforce the phl63 Terms & Conditions and other applicable policies;
• To provide customer support and respond to your inquiries;
• To send you service-related communications, including account notifications and security alerts;
• To send you promotional communications about phl63 bonuses and offers, where you have consented to receive such communications;
• To administer responsible gaming tools and enforce self-exclusion or limit settings;
• To analyze Platform usage and improve user experience through aggregated, anonymized analytics.

phl63 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

5.1 phl63 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity – processing is necessary to perform the contract between you and phl63 (i.e., to provide the Platform services you have requested);
• Legal obligation – processing is necessary to comply with applicable laws and regulations, including AML, KYC, and gaming regulatory requirements;
• Legitimate interests – processing is necessary for phl63's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights;
• Consent – where you have given your explicit consent to processing for a specific purpose, such as receiving marketing communications.

5.2 Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

6.1 phl63 does not sell, rent, or trade your personal information to third-party marketers. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors – to facilitate deposits and withdrawals via GCash, PayMaya, and bank transfers;
• Identity verification providers – to conduct KYC checks and verify your identity documents;
• Fraud prevention and security services – to detect and prevent fraudulent activity on the Platform;
• Game software providers – to the extent necessary to operate the games available on the Platform;
• IT and cloud service providers – who host and maintain the Platform infrastructure;
• Regulatory and law enforcement authorities – where required by applicable law, court order, or regulatory directive, including PAGCOR and the National Privacy Commission of the Philippines;
• Professional advisers – including lawyers, auditors, and accountants, where necessary for legal or compliance purposes.

6.2 All third-party service providers who process personal data on behalf of phl63 are required to implement appropriate technical and organizational security measures and to process data only in accordance with phl63's instructions.

7. Cookies & Tracking Technologies

7.1 phl63 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

7.2 phl63 uses the following types of cookies:

• Essential cookies – required for the Platform to function, including session management and security features. These cannot be disabled.
• Functional cookies – used to remember your preferences, such as language settings and display options.
• Analytics cookies – used to collect aggregated, anonymized data about how users interact with the Platform, helping us improve performance and usability.

7.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

8. Data Retention

8.1 phl63 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. In general:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with AML regulations;
• Transaction records are retained for a minimum of five (5) years following the transaction date;
• Customer support communications are retained for three (3) years;
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter.

8.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, phl63 will securely delete or anonymize the data.

9. Data Security

9.1 phl63 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phl63 Platform;
• Encrypted storage of sensitive personal data at rest;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Multi-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and unauthorized access attempts.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phl63 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

9.3 While phl63 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your phl63 login credentials and for notifying us immediately of any suspected unauthorized access to your account.

10. Your Rights as a Data Subject

10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phl63:

• Right to be Informed – you have the right to be informed of how your personal data is being collected and processed, as set out in this Policy;
• Right to Access – you have the right to request a copy of the personal data phl63 holds about you;
• Right to Rectification – you have the right to request correction of inaccurate or incomplete personal data;
• Right to Erasure – you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object – you have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability – you have the right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint – you have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact the phl63 Data Privacy Officer via the contact details provided in Section 15 of this Policy. phl63 will respond to your request within a reasonable timeframe and in accordance with applicable law.

11. Children's Privacy

11.1 The phl63 Platform is strictly intended for persons aged 21 years and above. phl63 does not knowingly collect personal data from persons under the age of 21. If phl63 becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be suspended.

11.2 If you are a parent or guardian and believe that your child has provided personal data to phl63, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.

12. International Data Transfers

12.1 phl63 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, phl63 will ensure that such transfers are made in compliance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your data.

12.2 By using the phl63 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

13. Third-Party Links

13.1 The phl63 Platform may contain links to third-party websites or services. This Privacy Policy applies only to the phl63 Platform and does not cover the privacy practices of any third-party websites. phl63 is not responsible for the privacy practices or content of third-party sites, and we encourage you to review the privacy policies of any third-party sites you visit.

14. Updates to This Policy

14.1 phl63 reserves the right to update this Privacy Policy at any time. When we make material changes, we will post the updated Policy on this page with a revised effective date and, where appropriate, notify registered players via email or in-platform notification.

14.2 Your continued use of the phl63 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how phl63 protects your personal data.

14.3 This Privacy Policy was last updated in May 2026 and supersedes all previous versions.

15. Contact Us

15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by phl63, please contact our Data Privacy Officer:

15.2 You may also exercise your data subject rights by contacting the National Privacy Commission of the Philippines at privacy.gov.ph (for reference only – phl63 is not affiliated with the NPC).

15.3 phl63 will acknowledge receipt of your request within three (3) business days and endeavor to resolve your inquiry within fifteen (15) business days, in accordance with the Data Privacy Act of 2012.